Privacy Policy

At ESSENCE, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.
  • Payment Information: We collect payment details when you place an order, but we do not store credit card information. All payment processing is handled by secure third-party services.
  • Automatically Collected Information: When you visit our site, we may collect information about your device, browser, IP address, and browsing behavior.

2. How We Use Your Information

  • Order Processing: To process and deliver your orders, manage payments, and provide customer support.
  • Communication: To send you updates about your order, promotions, and important notices.
  • Improvement of Services: To improve our website, products, and customer experience based on browsing data and feedback.
  • Marketing: With your consent, we may send you marketing communications about new products, special offers, or promotions.

3. Sharing Your Information

  • Third-Party Services: We may share your information with third-party services to help us provide our services, such as payment processors and shipping providers. These third parties only use your information to perform their duties.
  • Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or investigate fraud.

4. Data Security

  • We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we take every precaution to secure your data, no system is completely foolproof, and we cannot guarantee absolute security.

5. Cookies

  • ESSENCE uses cookies to enhance your browsing experience, analyze site traffic, and customize content. You can manage or disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights

  • Access and Correction: You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us.
  • Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe link in any promotional communication.
  • Data Deletion: If you would like your personal data deleted, please contact us, and we will take the necessary steps to remove your information from our systems, except where required by law.

7. Changes to the Privacy Policy

  • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our site implies acceptance of the updated policy.

8. Contact Us

  • If you have any questions or concerns regarding your privacy or this policy, please contact us at [support@essencepk.shop].

By using ESSENCE, you agree to the collection and use of your personal information in accordance with this Privacy Policy.